Alca Plast Warranty Certificate - Free Download
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Alca Plast Warranty Certificate
Alca Plast Warranty Certificate
WARRANTY CERTIFICATE
Product name: Product code:
Customer name /
company name and
identi cation number:
Address
customer / company:
Stamp and signature of
a plumber:
The plumber hereby declares that he has done a professional installation
of the product listed above for the customer.
Date of installation:
Warranty period
This warranty applies to products, manufactured by Alcaplast, and disputed with the purchase contract or defects have been submitted to the seller within the warranty period. With
expert and professional mounting you can signi cantly in uence functionality, utility value of the product and of course user satisfaction. Alca plast products, installed by a professional
plumber, are provided with an extended warranty period. In all other cases, the warranty is for 2 years only from the date of receipt / purchase of goods from the retailer.
Warranty conditions
¡ The Buyer is required to inspect the goods upon receipt from the seller. Subsequent claims related to obvious defects are not accepted by Alcaplast s.r.o.
¡ Any claims on the purchased product, the buyer must submit in all cases only through the dealer from whom the goods were purchased. Prepare your original purchase receipt
and to apply for the extended warranty you will also need the warranty Certi cate.
¡ Products installed in building structures (modules, drains, traps, etc.) must be installed in such a way to enable their service and maintenance (e.g. service opening in the
bathtub). Alcaplast, in any case does not cover the costs associated with damage to tiles,  oor tiles or other equipment that may arise in the case of non-compliance with these
rules.
¡ The right to claim both standard and extended warranties given by the manufacturer expires:
failure to present the original proof of purchase in case of a claim
the given warranty period, for the claimed product has expired
violation of any protective seals and labels, if
available on the product
• unprofessional installation
damage to the goods during transportation
(such damage must be claimed directly with
the shipping forwarder)
use of goods in conditions that do not
match the allowed temperature, dust,
moisture, chemical and mechanical
environmental in uences, usual for the
product
unprofessional installation, handling,
operation, or negligence of goods (eg.
unsuitable cleaning agents, lime-scale build
due to no maintenance)
if the goods are damaged by excessive load
or use contrary to the allowed conditions
speci ed in the installation manual or in
the supplied documentation or general
principles of handling of such products
¡ The right to claim the extended warranty
also does not arise in the following cases:
if the warranty card was not con rmed by
a professional plumber
if only a proof of purchase is presented
without a warranty certi cate stamped by
an installer, then only the standard warranty
of 2 years is applicable
¡ Warranty does not cover wear and tear
caused by normal use.
¡ Conditions for extended warranty do not
apply for non replaceable rubber parts and
components which are subject to operational
wear.
Contacts
Complaints Department | E-mail: reklamace@alcaplast.cz
Martin Novák (Technical advisor) | Tеl.: +420 519 821 119 | E-mail: m.novak@alcaplast.cz | GSM: +420 777 780 625
Alca plast s.r.o. | Bratislavská 2846, 960 02 Břeclav | www.alcaplast.cz
Product group
Basic
WARRANTY
(Number of years)
Extended
WARRANTY
(Number of years)
Pre-wall installation systems
Cisterns and frames 2 6
Valves 23
Flushing plates and accessories 2 2
WC tanks and  ll &  ush valves 23
Wastes 23
Stainless steel shower drains ALCA
Embedded components of Alcaplast stainless steel shower drains ALCA 2 25
Removable components of Alcaplast stainless steel shower drains ALCA 2 3
Plastic linear shower drains ALCA 26
Floor drains, Universal rain drums 26
WC seats, Flexi pipes, WC accessories 22
Outdoor drainage system *26
Industrial stainless steel drainage system 25
Sanitary Ware 22
* Warranty covers the functional properties, not the metal parts surface  nish of the product.
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