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Cocktail Waitress Resume
Cocktail Waitress Resume
SERVER AND SALES EXPERIENCE RESUME
123 Via Las Quintas ~ Murrieta, CA 90001 ~ (951) 159-1591 ~ (951) 260-2601 ~email@verizon.net
OBJECTIVE
To obtain a position as a Pharmaceutical Sales Representative with Pfizer
EDUCATION
Loyola Marymount University, Los Angeles, CA May 2010
Bachelor of Arts in Psychology GPA 4.0
Related Coursework: Financial Accounting, Economics, Industrial Organizational Psychology
WORK EXPERIENCE
Oggi’s Pizza and Brewing Company, Temecula, CA 2008-Present
Food Server & Bartender
Collaborate with team to open new location including: polices and procedures, establish and maintain
regular clientele and maintain sales goals
Provide friendly and efficient customer service
Answer customer questions and provide information regarding the menu
Work as part of a team, helping coworkers to improve workflow and customer service
Red Robin, Temecula, CA 2006-2008
Food Server
Provided efficient customer service in extremely fast paced environment
Met customers needs by processing orders accurately and within limited time frame
Followed corporate guidelines to ensure sales goals and quotas were maintain and surpassed
Holiday Travel International, Carlsbad, CA 2004-2006
Travel Agent
Promoted within first six months to National Redemption Center Ticketing Agent; sole ticket agent for
400 nationwide contest winners per month to redeem travel prizes
Sold vacation packages to nation-wide customer base resulting in average monthly sales of $60,000 -
$80,000
Planned, organized and researched specialized vacation packages for individuals and families to meet
the needs of the customer
Chili’s Grill and Bar, Temecula, CA/ Cambridge, England
Training Team Member & Bartender (Temecula, CA) 2000-2004
Promoted within five years to various positions within the company including: busser, food server,
cocktail server, bartender and training team member
Conducted presentations and training seminars for local and regional employees to promote various
skills such as: customer service, team building, communication skills and adhering to company polices
and procedures
Organized and executed trainer meetings, employee contests and contest winner events
Awarded Employee of the Year in 2001
Regional Trainer & Food Server (Cambridge, England) Summer and Fall 2000
Trained and oriented international employees on Brinker International polices, procedures and effective
customer service skills
Provided friendly customer service and shared knowledge of menu items
ACTIVITES and HONORS
Golden Key International Honor Society Spring 2008- Present
Psi Chi, National Honor Society in Psychology Spring 2008- Present
Dean’s Honors List 2008-2010
Employee of the Year, Chili’s Grill and Bar 2001
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint
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source: lmu.edu
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