Crisis Communication Plan Templates - Free Download
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This information will guide your planning team through addressing the following areas:
• Forming a communications recovery team.
• Developing a process to communicate with employees for safety and well-being
and for making them aware of decisions and expectations.
• Developing a process to make sure all external stakeholders are aware of
decisions and expectations as management deems appropriate.
• Managing customer and key vendor communications.
• Preparing a media communications plan.
• Ensuring a communication system exists with redundancies for communication.
Note: This section can be adapted and used by your business as the crisis communications plan
to communicate internally and externally to customers, vendors, and media.
Crisis Communications Team
Note: The team leader for the crisis communications team should also serve on your
organization's overall crisis management team.
• Board of directors