Customer Service Representative Resume Sample - Free Download
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Customer Service Representative Resume Sample
Customer Service Representative Resume Sample
MARIE CLARK
185 Maple St.
Sometown, CT 55555
Home: (860) 555-5555
mclark@somedomain.com
CUSTOMER SERVICE REP / 10 YEARS' EXPERIENCE IN CALL CENTER
SETTINGS
Polished, professional customer service rep offering:
10 years of experience providing customer support in busy call center
environments for public utility and insurance industry employers.
An unwavering commitment to customer service, with the ability to build
productive relationships, resolve complex issues and win customer loyalty.
Strategic-relationship/partnership-building skills -- listen attentively, solve
problems creatively, and use tact and diplomacy to find common ground and
achieve win-win outcomes.
EXPERIENCE
Customer Service Representative
5/2005-Present, ABC Utility Company, Hartford, CT
Handle customer inquiries, complaints, billing questions and payment
extension/service requests. Calm angry callers, repair trust, locate resources
for problem resolution and design best-option solutions. Interface daily with
internal partners in accounting, field services, new business, operations and
consumer affairs divisions.
Key Accomplishments:
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