Hotel Questionnaire - Free Download | Page 4
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9. Next, we ask you to rate the general quality of our hotel
on a scale 1 -5, where »1« means the quality is very low
and »5« - the quality is very high.
Very low Very high
1 2 3 4 5
I don’t
know
General quality of our hotel is …
1 2 3 4 5
10. Was your trip to this hotel organized by a travel agency / another organizer
(mark the appropriate answer)
1. Yes.
→ Please continue with question 12.
2. No.
11. The next two questions refer to expenses connected with your stay in this hotel. For each of the following
statements, please tell us to what extent do you agree with it. »1« means you completely disagree and »5« that
you completely agree with the statement.
I completely I completely
disagree agree
1 2 3 4 5
I don’t
know
1. The price of B&B/half board/full board in this hotel is
reasonable.
1 2 3 4 5
2. The prices of additional activities offered at this hotel (i.e.
prices of food and drink, prices of souvenirs, prices of
handcrafted products, prices of excursions, prices of
beauty and relaxing programs,..) are favorable.
1 2 3 4 5
12. This part of the questionnaire refers to your feelings and comprehension of the value of your stay at this
hotel. For each of the following statements, please tell us to what extent you agree wit it. »1« means you
completely disagree and »5« that you completely agree with the statement.
I completely I completely
disagree agree
1 2 3 4 5
I don’t
know
1. Overall, staying at this hotel has been very valuable to
me.
1 2 3 4 5
2. I have gained a lot of new knowledge and experience. 1 2 3 4 5
3. Staying at this hotel is worth every Euro paid. 1 2 3 4 5
4. I feel good in this hotel. 1 2 3 4 5
5. It gives me sense of joy that I have decided to come to
this hotel.
1 2 3 4 5
6. I am delighted about this hotel. 1 2 3 4 5
13. In this part of the questionnaire we ask you first to rate your overall satisfaction with your visit to our hotel
on a scale 1 - 5. Here »1« means you are completely dissatisfied and »5« that you are completely satisfied.
Completely Completely
dissatisfied satisfied
1 2 3 4 5
I don’t
know
What is your overall satisfaction with your visit to our hotel
1 2 3 4 5
