It Support Contract Template Free Download - Free Download
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It Support Contract Template Free Download
SOFTWARE MAINTENANCE AGREEMENT
This Software Maintenance Agreement is entered into on _______________ (the “Maintenance
Agreement”) between the Board of Regents of the University of Wisconsin System on behalf of the
University of Wisconsin-Madison, a public educational institution of the State of Wisconsin,
hereinafter referred to as "the PROVIDER," and _________________________________, a
corporation existing under the laws of ___________, hereinafter referred to as "the RECIPIENT."
Capitalized terms not defined herein shall have the meaning set forth in the PROVIDER’s Internal
Use License for Condor Version 6.x (the “License Agreement”) which is currently available on
PROVIDER’s website
WHEREAS, the PROVIDER, its faculty, staff and students, are developing the SOFTWARE and
Support Materials identified in Supplement A; and
WHEREAS, the PROVIDER, its faculty, staff and students, are still developing the SOFTWARE
and Support Materials and such SOFTWARE and Support Materials should not be considered to
be at the same level as commercial software and support materials;
WHEREAS, the RECIPIENT has evaluated the SOFTWARE and has expressed interest in using
this system; and
WHEREAS, the RECIPIENT wishes to engage the PROVIDER to perform various maintenance
services in connection with the SOFTWARE and Support Materials and the PROVIDER desires to
provide such maintenance services;
WHEREAS, the RECIPIENT has executed the License Agreement for the SOFTWARE; and
NOW THEREFORE, in consideration of the mutual promises and agreements set forth in this
Maintenance Agreement, PROVIDER and RECIPIENT agree as follows:
1. Maintenance Services
In accordance with the terms of this Maintenance Agreement, the PROVIDER will furnish the
installation, support, or error-correction services identified on Supplement A (the “Services”)
for the SOFTWARE.
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