Mobile Banking Questionnaire - Free Download
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Mobile Banking Questionnaire
Mobile Banking Questionnaire
Mobile Banking Questionnaire USERS
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Instructions to the Interviewer: Interviewer to note down the details in the grid given below
Mobile banking definition for the survey: A financial transaction or information request (e.g., mini-
statement) made using your mobile phone.
Respondent Details
Respondent Number
Respondent Address
Location:
City/ Town:
Local Government Area:
State:
Interview Details
Date of the Interview:
Name of the Interviewer:
Start Time of the Interview:
Name of the Reviewer:
End Time of the Interview:
Instructions to the Interviewer: Interviewer to introduce himself to the respondent. The questions should be read
out exactly as given in the questionnaire. The interviewer should not modify the question as per his understanding, in
case the respondent is not clear about the same. If the respondent is not clear about the question, the interviewer
should repeat the question word by word
To mark the answers, interviewer to circle the code provided in the grid, given below every question.
Say: Hi, my name is __________________, we are conducting a study for the IFC on mobile banking, can I ask you
a few questions
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