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Public Transport Questionnaire
Quality of Journey
Q8. At the bus stop do you find that there are timetables available and readable should you need them
A: Availability
Timetable for every
service
Timetable for some
services
No timetables Don't know
If timetables are provided...
Q9. How would you describe the condition of the timetables
B: Condition
Not defaced at all Slightly defaced but still
readable
Badly defaced and
impossible to read
Don't Know
Q10. Is the Electronic information display working
Yes ......................................................................
No........................................................................
N/A ......................................................................
Q11. Does the Electronic information display appear accurate
Yes ......................................................................
No........................................................................
N/A ......................................................................
Cleanliness & Condition of Bus Interior
Q12 Service number and operator
Q12.
A: Cleanliness
of seats
Free from dirt/grime Dirt/grime in a few places Dirty throughout
Q12.
(a)
B: Litter
Free from litter A few pieces of litter Lots of litter
Q12.
(a)
C: Can you see
out of the
windows
Yes easily Only partially Not possible to see out
Q12.
(a)
D: Condition of
windows
Free from etches and
scratches
Scratches and etching in a few
places
Lots of scratches and etching
Safety
Q13. Are you aware of the 'See Something Say Something' campaign
Yes No
Q14. If yes, have you seen the 'See Something Say Something' poster on display on buses
Yes No
Q15. How would you rate personal safety when travelling by public transport
Very good ........................................................................................................................................................
Good................................................................................................................................................................
Average ...........................................................................................................................................................
Poor.................................................................................................................................................................
Very Poor.........................................................................................................................................................
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Public Transport Questionnaire