Restaurant Waitress Resume - Free Download
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AREAS OF EXPERTISE
Up-selling food and drink
Health & safety
The Big Peg
T: 0044 121 638 0026
M: 0870 061 0121
Driving license: Yes
Desire to succeed
Winning work ethic
Attention to detail
A hospitable, presentable and hard working team player who possesses a high
standard of personal appearance and hygiene. Always focused on making sure that
every guest is served to the highest possible standards by having an outgoing, polite
and professional attitude towards all patrons. Constantly working hard to ensure that
guest expectations are met and that their time being served is a memorable
experience. Rachel naturally enjoys talking to people and is much experienced in
overseeing the smooth running of a busy dinning area, and in creating a unique
relaxed style and atmosphere. She is now ready for new challenges, and is now
seeking a suitable position with a reputable and exciting company.
International Restaurant - Coventry
WAITRESS June 2010 – Present
Working as part of a team that includes mangers, hosts and bar tenders. Responsible for
welcoming guests to the restaurant and promoting the food and beverage menu whilst
serving/delivering food and drinks to guests.
Delivering outstanding food and beverage service to customers.
Greeting all guests, using the guests’ name as often as possible.
Taking orders from guests and offering advice on the menu.
Giving guests an accurate bill then taking payment from them in cash or credit cards.
Ensuring the Cashier Tally Sheets are accurate and any discrepancies are noted and
signed by a supervisor.
Adhering to all Licensing Laws and Weights and Measure Acts.
Keeping the Place of Work and surrounding area clean and organized at all times.
Escorting customers to their tables.
Removing dishes and glasses from tables, and taking them to kitchen for cleaning.
Preparing accurate checks that itemize and total meal costs and sales taxes.
Five Star Hotel - Coventry
CATERING ASSISTANT April 2010 – June 2010
KEY SKILLS AND COMPETENCIES
Ability to recommend Food & Beverage combinations and up-sell alternatives.
Explaining how food is prepared, describing ingredients and cooking methods.
Comprehensive knowledge of food, wines, spirits, liquors, and champagnes.
Experience in a previous front of house role.
Excellent command of the English language.
Able and willing to work varying shifts including weekends and holidays.
Building a rapport and relationship with customers.
Experience of working in a 5 star luxury environment.
Ensuring that customers enjoy their meals and taking action to correct any problems.
Nuneaton University 2008 - 2010
BA (Hons) Hospitality & Management
Coventry Central College 2005 - 2008
A levels: Maths (A) English (B) Technology (B) Science (C)
REFERENCES – Available on request.