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Root Cause Analysis Template
The user should address these questions during the RCA
Root Cause: A root cause is an initiating cause of a causal chain which leads to an outcome or effect of interest. Commonly, root cause is used to
describe the depth in the causal chain where an intervention could reasonably be implemented to change performance and prevent an
. The root cause is the event or combination of events that initiate a failure.
Updated July 12, 2010
This template will help the Root Cause Analysis (RCA) team collect information, perform analyses and determine the cause of the
events. This document also provides guidance for analyzing problems by addressing the policies, procedures and processes; utility
system operation and equipment failure; and human performance. Note the majority of human performance failures are
attributed to the lack of policies, procedures and training.
When the event cause is determined the team should discuss corrective actions to take so that the event will not happen again.
It may be valuable for the team to share the lesson with the industry.
As the team conducts its RCA ask the questions that are described in the template. Attach reference documentation as necessary.