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Root Cause Analysis Template 3
Root Cause Analysis Template
The user should address these questions during the RCA
DRAFT
Root Cause: A root cause is an initiating cause of a causal chain which leads to an outcome or effect of interest. Commonly, root cause is used to
describe the depth in the causal chain where an intervention could reasonably be implemented to change performance and prevent an
undesirable outcome.
en.wikipedia.org/wiki/Root_cause
. The root cause is the event or combination of events that initiate a failure.
www.acceleratedanalysis.com/glossary.html
Updated July 12, 2010
Performance
Category
Description
Sub-category
Evaluation
Comment
Ask these questions for all
categories
(1) Does it exist
(2) Did this cause the event
(3) Is something missing
(4) Is there an opportunity to
correct
(5) Other thoughts to consider
Policies and
procedures
This category
deals with the
corporate
policies and
procedures.
System policies
and procedures
(1) Does the organization
have a policy or procedure
that applies
(2) Does the policy or
procedure work
(3) If not what changes are
needed
Work direction
(1) What was the work
direction
(2) How was the work
direction given Verbally
In writing
(3) Did the employee confirm
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