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Root Cause Analysis Template 3
Root Cause Analysis Template
The user should address these questions during the RCA
DRAFT
Root Cause: A root cause is an initiating cause of a causal chain which leads to an outcome or effect of interest. Commonly, root cause is used to
describe the depth in the causal chain where an intervention could reasonably be implemented to change performance and prevent an
undesirable outcome.
en.wikipedia.org/wiki/Root_cause
. The root cause is the event or combination of events that initiate a failure.
www.acceleratedanalysis.com/glossary.html
Updated July 12, 2010
expectations
Communications
(1) How did the parties
communicate Verbally
In writing
(2) Was “third part”
communication followed
Training
(1) Does a training procedure
exist If no why not
(2) Was the employee
trained If no why not
Quality Control
(1) Does a QC program exist
(2) If no why not
Barriers
(1) Are there any barriers that
caused negative results
(2) Do policies or procedures
exist that are causing the
problem
(3) Does money exist that can
fix the problem
Human
performance
(1) Do policies and
procedures exist
(2) If not will relevant
policies and procedures be
developed and
implemented
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